Industrial or Pastoral?: The Techniques of Church Growth

Thursday, 05 Jul 2007

Can measurements of "customer satisfaction," which have largely been borrowed from the industrial and mechanical world, be helpfully appied to something that is fundamentally organic and mysterious-namely, the body of Christ?
When the Apostle Peter wrote of his desire for the Church to "grow in the grace and knowledge of our Lord and Savior Jesus Christ" (2 Pet. 3:18), did he have in mind a bevy of megachurches, filled with American suburbanites, providing spiritual resources for every aspect of middle-class life, from Christo-centric ceramics classes to marital counseling in how to recover the feeling of being naked and unashamed? Or was he thinking less in terms of quantity-e.g., attendance, giving, programs-and more of quality, namely, hoping for greater spiritual discernment, more evidence of sanctification, and deeper perseverance in the ...

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